Privacy Policy
Privacy Policy
This Privacy Policy explains how Afrus Impact Technologies Corporation collects, uses, and discloses information about you. (“Afrus”). This Privacy Policy applies to information we collect when you use our website and services, including our online platform for soliciting and collecting charitable donations, currently available for use via a website (collectively, the “Services”) or when you interact with us as described below.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services or interact with us to stay informed about our information practices and the ways you can help protect your privacy.
INFORMATION COLLECTION
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, complete a form, participate in a promotion, make a purchase/donation, communicate with us through third-party social media sites, request customer support, provide any contact or identifying information, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, information about your campaigns, donors, and donations, and any other information you choose to provide.
In some cases, we may also collect information you provide about others, such as when you add supporters to your platform to conduct wealth assessments or demographic assessments. We will use this information to fulfill your requests and will not send marketing communications to these contacts unless they separately opt-in to receive our communications.
During AFRUS's operations, payments may be processed. With this understanding, and in order to complete payments, information from cardholders and payment methods will be received to verify the information and process these requests.
In this regard, it should be understood that in some cases, Afrus acts as a data processor for the information of Afrus Account Holders, who are the data controllers. Therefore, the data subject must review the policy of the entity for each campaign (Afrus Account Holders).
Afrus directly collects payment card data for payment processing. In this way, it can store payment method information when authorized by a cardholder for a single purchase or future transactions.
Information We Automatically Collect When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
We may use cookies and other tracking technologies to collect information about you when you interact with our websites or emails. For more information about cookies and how to disable them, please see the section titled "Cookies and Other Tracking Technologies."
Do Not Track Signals from Web Browsers: The website is not currently configured to support Do Not Track ("DNT") signals from web browsers.
Information We Collect from Other Sources
We may also obtain information from other sources and combine it with information we collect through our Services. For example, we may collect information about you or your donors from third parties, including our business partners, other advertising companies, publicly available sources, or other users who refer you to us as a potential customer.
Use of Information
We may use information about you for various purposes, including:
For personal data that is subject to the General Data Protection Regulation 2016/679 (“GDPR”), we rely on several legal bases to process your data, which include (i) where you have given consent, which you may withdraw at any time by emailing support@afrus.app with this request; (ii) where data processing is necessary to perform a contract with you, such as the Terms of Use; and (iii) our legitimate business interests, such as improving and personalizing the Services, marketing new features or products that may be of interest to you, and promoting the safety and security of our Services and our users.
Information Sharing
We may share information about you as follows or as otherwise described in this Privacy Policy:
Social Sharing Features
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity providing the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Cookies and Other Tracking Technologies
We may use cookies, web beacons (also known as “tracking pixels”), and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and whether links within the email have been clicked, and for other internal business purposes.
We may engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on external websites, and better understand your online activity.
For example, we may use remarketing with Google Analytics or other remarketing tools to advertise online. This allows third-party vendors, including Google, to show our ads on Internet sites. Such third-party vendors, including Google, may use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. For information on how you can opt out of Google's use of cookies for interest-based ads, visit Google's Ads Settings.
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. However, please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.
Afrus is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. These steps take into account the sensitivity of the information we collect, process, and store, and the current state of technology.
Storage of Personal Information
We use, process, and store personal information for as long as necessary for the purposes described in this Privacy Policy, or as required to comply with applicable law and internal company policies. We use secure methods to destroy personal information when it is no longer needed, including using reasonable physical and technical security measures to prevent unauthorized access to or use of the personal information after its disposal.
Children
We do not knowingly collect any personal information from children under 13 years of age, or any higher minimum age in the jurisdiction where that person resides. If you become aware that a child under 13 years of age, or any higher minimum age in the jurisdiction where that person resides, has provided us with personal information without consent, please contact us.
Account Information
You can update, correct, or delete information about yourself at any time by logging into your online account or by emailing us at the email address below. If you wish to deactivate your account, please email us at the email address listed at the end of this policy, but please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
If you live in the European Economic Area, United Kingdom, and Switzerland ("Designated Region"), you have several legal rights regarding your information, as explained below.
Data access and export. By sending an email to support@afrus.app, you can request access to a download of your personal information in a common file format.
Object to or restrict data use. In your account settings, you have options to control our use of your data. You can limit how your information is visible to other users or made publicly available; and limit the notifications or emails you receive from us. Please note that if you opt out of receiving our notifications or emails, you will still receive our administrative messages.
If you live in a Designated Region, you have the right to object to our processing of your information based on our legitimate interests and the right to object to the use of your information for direct marketing purposes. You can control our marketing communications by accessing your account settings. Additionally, you should review the Cookie Policy to learn about your options for controlling how we and our partners use cookies and other technologies for advertising. If you no longer wish to use Afrus Services or receive service-related messages, you can close your account.
If you have any questions about how to exercise these options, please email us at support@afrus.app
Cookies
You can also configure your browser to block all cookies, including those associated with our services, or to indicate when a cookie is being set by us.
Promotional Communications
You have the option to join our mailing list and consent to receive marketing or promotional information from us.
You can opt out of receiving promotional emails from us by following the instructions in those communications or by contacting us at the email address below. If you opt out, we may still send you non-promotional communications, such as those related to your account or our ongoing business relationship.
Information Transfer
Afrus is headquartered in the United States, and the information we collect is governed by U.S. laws. By accessing or using the Services or by providing us with information, you consent to the processing and transfer of information in and to the U.S. and other countries where you may not have the same rights as you do under local law. User information (including Personal Information or "personal data" as defined by foreign laws) collected through the Service may be stored and processed in the United States, and by using the website and accepting this Privacy Policy, you consent to such transfer of information outside of your home country. If you wish to withdraw your consent for such information transfer, you may delete your account by sending an email to support@afrus.app.
SPECIAL PROVISIONS FOR COLOMBIA
The Data Controller is AFRUS IMPACT TECHNOLOGIES CORP, a company incorporated in the state of Delaware, United States. It has designated AFRUS IMPACT TECHNOLOGIES COLOMBIA S.A.S., with address at Carrera 93 No 9ª-29, Bogotá, Colombia, as the Data Processor.
Users enjoy the rights and uses of their information, as established in the General Privacy Policy.
In addition to the rights mentioned in the General Privacy Policy, Users have the right to: (I) Exercise their rights as data subjects according to Law 1581 of 2012; (II) Request proof of the authorization granted to the Data Controller, except in cases where the law exempts this requirement, in accordance with the Colombian Data Protection Regime and applicable jurisprudence; (III) Exercise their rights as data subjects according to financial habeas data regulations, such as Statutory Law 1266 of 2008, modified and supplemented by Law 2157 of 2021.
Personal information may be processed outside the User's country, either directly by us or by third parties, both internal and external. In such cases, the rules established in the Colombian Data Protection Regime will be followed, which include: Application of exceptions to general prohibition rules; Preparation of a list of countries with an adequate level of protection; Execution of agreements or conventions with Data Processors; and Obtaining declarations of conformity, where applicable.
The Data Subject, their representative, or their successors in title, if they believe that the information contained in the database should be corrected, updated, or deleted, or wish to revoke consent for processing, or if they notice an alleged non-compliance with the duties contained in the personal data protection law, may file a complaint with AFRUS.
The complaint must be submitted via a request addressed to AFRUS, identifying the Data Subject, describing the facts giving rise to the complaint, indicating the address, and attaching any supporting documents. If the complaint is incomplete, the interested party will be asked to rectify the deficiencies within five (5) days following receipt of the complaint. If two (2) months pass from the date of the request without the applicant submitting the required information, it will be understood that the complaint has been withdrawn.
If AFRUS is not competent to resolve the complaint, it will forward it to the appropriate party within a maximum of two (2) business days and will inform the interested party of this situation. The maximum period to address the complaint will be fifteen (15) business days, counted from the day following its receipt.
The aforementioned rights shall be exercised through the inquiry and complaint procedures established in the personal data protection regime, by sending a communication to the email address: support@afrus.app
The Superintendency of Industry and Commerce, through its Delegation for Personal Data Protection, in its capacity as the national personal data protection authority, will have the authority to address complaints filed by those whose rights have been affected due to non-compliance with current personal data protection regulations. Colombian legislation will apply.
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SPECIAL PROVISIONS FOR PERU
Compliance with Peruvian Legislation (Law No. 29733)
Initial Clause (Controller and Processor):
The Controller of the Personal Data Bank is AFRUS IMPACT TECHNOLOGIES CORP, a company incorporated in the state of Delaware, United States. This entity operates in Peru through its commission agent, AFRUS IMPACT TECHNOLOGIES S.A.C. RUC Nº 20611935375, with domicile in Callao, urb. Joge chavez et. Pro peru 5060, who acts as the point of contact in the national territory.
AFRUS IMPACT TECHNOLOGIES CORP has designated AFRUS IMPACT TECHNOLOGIES S.A.C. as the Data Processor, who will process the data on behalf of the Controller.
The collection, use, and processing of Users' personal data are carried out in accordance with the principles of Law No. 29733, the Personal Data Protection Law, and its Regulations. Data processing is performed under the Purpose principle, with the collected information being necessary to provide AFRUS's services, manage the User's account, send communications, and for billing. In all cases, processing is carried out with the data subject's prior, informed, express, and unequivocal Consent, except for exceptions provided by law.
In addition to the rights established in the General Privacy Policy, Users also enjoy the rights recognized in Law N° 29733 and its Regulations, including:
The User's personal information will be stored and processed abroad by AFRUS IMPACT TECHNOLOGIES CORP (Controller) and/or its Processors. Such international transfer of personal data constitutes a Cross-Border Data Flow. AFRUS guarantees that these flows will be carried out by adopting appropriate security measures and ensuring a level of protection that complies with the standards of Peruvian Law N° 29733.
The Data Subject, their representative, or their successors may exercise their ARCO and Portability rights by submitting a claim request to AFRUS, if they believe the information should be corrected, updated, deleted, or if they wish to revoke consent, or if they notice a presumed breach of personal data protection regulations.
The request must be addressed to AFRUS, identifying the Data Subject, clearly and precisely describing the facts giving rise to the claim (Access, Rectification, Cancellation, Opposition, or Portability), indicating the physical or electronic address for notifications, and attaching any supporting documents.
The aforementioned rights shall be exercised through AFRUS's contact channels, by sending a communication to the email address: support@afrus.app
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
These General Terms and Conditions of Use (hereinafter, the "Terms and Conditions") govern the access and use by the User (as defined below) of the Platform https://my.AFRUS.app/(hereinafter, "the Platform"), as well as the contracting of products and services through it.
The identification and contact details for AFRUS IMPACT TECHNOLOGIES CORPORATION are as follows:
The purchase of services offered through the Website implies acceptance of the terms and conditions set forth in these General Service Conditions; therefore, before proceeding with your acceptance, please read their content carefully. If you do not accept these General Conditions, the purchase of products/services will not proceed and, consequently, will not entail any obligation or liability on the part of AFRUS IMPACT TECHNOLOGIES CORPORATION.
We ask that you make proper use of AFRUS's services. You may only use AFRUS's services lawfully. Any breach by you of these terms of use or the general terms and conditions of the services will result in their blocking.
Registration and/or use of the "Platform" as a User constitutes a declaration of understanding and acceptance of these terms and conditions.
Your use of the "Platform" confirms your agreement with the terms and conditions set forth below. Please read them carefully before using the Platform. If you do not agree with any section of the content, we suggest you refrain from using it. This "Platform" is offered to you as a User for your acceptance, without negotiation of the terms, conditions, and clauses contained herein. The relationship between the "Platform" and you shall be that of independent contractors, and neither party (including officers, agents, and employees) shall be considered or constituted as partners, joint ventures, fiduciaries, employees, and/or common agents.
You may not assign, subcontract, or delegate your rights, duties, and obligations stated herein.
You must comply with the following Service Usage Policy:
The use of the services is subject to prior User registration, where the User must complete all fields of the registration form with valid data. Anyone aspiring to become a User must verify that the information provided to AFRUS for registration on the Website is accurate, precise, and truthful (hereinafter referred to as "Personal Data"); they also commit to updating their Personal Data whenever it changes. AFRUS is not responsible for the accuracy of the Personal Data provided by its Users. Users guarantee and are responsible, in any case, for the veracity, accuracy, validity, and authenticity of the Personal Data made available on the Website.
The Personal Data entered by any User on the Website must be accurate, current, and truthful at all times. AFRUS reserves the right to request additional proof and/or data to corroborate the Personal Data, and to temporarily and/or permanently suspend Users whose data could not be confirmed. The cancellation or disabling of a User implies the removal of all Campaigns they may have published, without generating any right to compensation or indemnity.
We reserve the right to deny access to the service, cancel any account, and remove or alter any content if the User violates applicable law, these terms of use, or any other applicable terms, conditions, or policies.
AFRUS is cloud-based software used to manage fundraising strategies. The User's account can only be linked to one tax identification number and connected to a single bank account.
Through the AFRUS platform, the User can create Campaigns that will be published on the User's websites or on the digital channels they specify. These Campaigns allow for the configuration of Payment Points or Widgets (which will be linked to the campaign by the User through the configurations offered by AFRUS). Furthermore, the User will be responsible for integrating the Campaigns generated on the Platform into their website by embedding an insertion code that will be accessible from the AFRUS platform.
The content of the Campaigns will be determined by the User. Consequently, the User acknowledges and accepts that the information entered by them into the Campaign content will be available to the general public, with the User being solely responsible for its content. For these purposes, the User expressly declares and guarantees that they are the owner and/or licensee of the intellectual and industrial property rights that form part of the Campaign content, and that they comply with applicable legislation and/or obligations and/or commitments to third parties.
The User may receive transactions through Widgets integrated with the payment gateway. The User owns and is responsible for the management of data and the privacy policy that covers them. At any time, the User can unsubscribe from the platform and export their databases. The User's account will be deactivated and information deleted; however, AFRUS may store anonymized information or usage logs for statistical purposes and studies.
Recurring payments managed by our billing engine:
When an end customer signs up for a subscription or recurring monthly charge offered by the User, depending on the payment gateway used by the customer, the monthly charge for these subscriptions will be made through the selected payment gateways, but its execution will be carried out by our "Recurrencies Engine," which will make the API Call to the Payment Gateway to indicate that the monthly charge should be made, and will monthly manage the logic of when to charge, what retries to make, and will administer the monthly collection of these subscriptions. It is important to understand that subscriptions are dependent on this Recurrence Engine; therefore, if AFRUS is no longer used, the collection of subscriptions will automatically be suspended.
Communications:
The User may send communications or auto-responses from the Platform manually or automatically. The User will be solely responsible for reporting the tax treatment of the Campaign, as well as, where applicable, issuing and sending tax certificates for each donation to each person making transactions. End-users or individuals making transactions in Campaigns published by the User will maintain a legal relationship solely with the User, which will be governed by the terms established and published in the Campaign, under which the donor must accept the Campaign's terms and conditions. These terms and conditions must be linked in all Widgets created by the User on the platform and must include a third-party disclaimer in relation to each Campaign published by the User on the Platform.
The User can use other AFRUS functionalities to support their campaign; for example, they can create Landing Pages for their campaigns and park or host a domain they own on the AFRUS infrastructure, allowing a Landing Page to be associated with that domain. Domain ownership belongs to the User; AFRUS does not provide domains for the User, and the responsibility for managing those domains rests exclusively with the User. The User must, among all options offered by AFRUS, configure and use the features they deem relevant to strengthen their campaigns, where all interactions between the User and their end customers are the User's responsibility; likewise, in the case of User's customers who have active subscriptions and wish to cancel them, managing the unsubscribe process within the module, allowing their "customers" to cancel the subscription, is the User's responsibility.
Communications Module (Newsletters, Blasts, Automated Sequences, and conversations from other channels such as SMS, Whatsapp or similar, and existing functionalities in the AFRUS communications module). User accounts on the platform have these modules activated. The User will have the option to use this module or leave it unused. The use of this module will automatically generate costs based on the pricing plan accepted by the User at the time of Sign Up or subscription as a new AFRUS User. Email-based communications must be sent from the client's domains, for which purpose it is necessary to configure DNS rules on the client's domain as requested by AFRUS. If the User does not perform these configurations, it will not be possible to extensively use the communications module, and this is not AFRUS's responsibility. Through AFRUS, transactional communications can be made to confirm end-user activities, and interactions can be made via the enabled channels to the User's database, either to the entire database or through a segment previously filtered by the User. The User is free to create the interactions they wish to send to their community. The User must only use AFRUS under the guidance of best communication practices for channels such as email marketing, not sending SPAM, not sending unsolicited communications to clients who have not agreed to receive communications, not uploading unsuitable databases, and generally following the best practices that are mandatory for this type of interaction, across any of the enabled channels. If a user does not follow the related best practices and has poor negative indicators, AFRUS reserves the right to restrict the communication channel for that user. For example, if a User's domain reputation is questionable, their messages could be deleted or relegated to the junk mail folder. Recipient ISPs may also decide to throttle their email, preventing it from being delivered to their recipients on time. Based on the reputation index, we may progressively increase daily sending. The User is responsible for contacting clean databases that have previously opted-in through lead capture forms or databases. The User will be responsible for configuring the unsubscribe option in all email templates used to allow their Users to cancel their email subscription. The User must ensure the health of their databases (Hard Bounce and Soft Bounce Management, Unsubscribe, reviewing email interaction). The consistency of the content in emails generated from different traffic sources will be the User's responsibility.
Based on the account's sender reputation, we may unilaterally block the User's account for misuse of the service, taking into account these parameters:
Additional AFRUS modules:
AFRUS IMPACT TECHNOLOGIES grants to the User, who accepts, a non-exclusive, worldwide, non-sublicensable, and non-transferable license to use the AFRUS platform, which it makes available under the conditions and usage limits contained in this text. Access to the Platform's services is not free, so the User will pay the fees established by AFRUS through a commercial proposal sent via email. The use of the platform is exclusive to the Registered User with whom the commercial agreement was made. The User may not share their account with affiliated, parent, or subsidiary companies.
The use of the AFRUS service, in accordance with the license terms, includes a monthly consumption limit of 200,000 (two hundred thousand) impressions for 'landing pages' hosted on the AFRUS platform, or an equivalent limit of 200,000 (two hundred thousand) impressions for widgets generated through it. Should the Registered User exceed the stipulated consumption limit during a monthly billing period, additional charges for resource overconsumption will be generated, which will be billed and included by the operations team in the subsequent invoice issued to the Registered User.
The provision of the software-as-a-service (SaaS) includes all improvements and/or updates (upgrades and updates) of the SaaS Software that are available at all times and developed within the framework of this Agreement. The SaaS Software upgrades and updates will be applied to the AFRUS Platform, so if necessary, the Client must update their Campaigns.
AFRUS guarantees platform availability of 99.5% of the time, 24 hours a day, 7 days a week, throughout the year. This ensures that from a device with a conventional internet connection and a modern browser, the User can access their platform with that availability. This does not include connectivity issues that the User's device may have with their equipment. Nor does it include the internet availability that the User must contract with a third party, or update or synchronization processes. Nor does it include issues specific to the payment gateway or associated software required for AFRUS to function.
AFRUS commits to addressing incidents or errors in service provision in accordance with the service level agreement (“SLA”).
All events will be received via support@AFRUS.app and converted into tickets. These tickets will be classified according to the event type based on their criticality or urgency level, with the classification determined by the AFRUS team:
Public support channel for events: support@AFRUS.org
When a specific solution is needed based on the diagnosis, the implementation time depends on the estimate provided by the AFRUS technical team.
The support channels included in the AFRUS license are:
The license does not include support for channels based on phone calls, teleconference access, WhatsApp, Discord, or similar. To obtain personalized support through any of these channels, the user must contact the AFRUS sales team and request a proposal.
If a user requires a higher SLA, they must request a commercial proposal to obtain dedicated infrastructure that allows for a higher SLA.
Payment for the service will be established through a monthly subscription, according to the terms detailed in the commercial proposal sent to the user via email. For additional services, a commercial proposal will also be sent via email. Payment must be made by credit or debit card (depending on the card network; in some countries, debit cards function as credit cards). With the selected payment method, the monthly subscription and any additional services, such as the Automation Module (Communications), will be automatically charged, and the corresponding invoice will be sent to the email address registered during the registration process: https://es.AFRUS.org/sign_in/ from the email address billing@AFRUS.app. The payment link provided includes acceptance of the terms and conditions. These terms and conditions are part of the Software as a Service (“SaaS”) agreement. The user is free to close their account at any time, provided that the last outstanding monthly fee has been paid.
Additionally, the prices indicated for the service are net and do not include local taxes, which may vary depending on the User's jurisdiction. All local taxes will be assumed by the contracting organization and must be settled in accordance with current legislation in the corresponding country.
The User will choose the payment gateway (Gateway) available on the AFRUS Platform to activate it on their platform. Consequently, the Client will contract directly with the payment method provider (hereinafter "Payment Gateway"). The User will accept the Terms and Conditions of the Payment Gateway, which will operate according to the country where they are located. In no case is AFRUS responsible for justified or unjustified delays by the Payment Gateway.
The payment gateway will be responsible for processing transactions securely and in accordance with applicable regulations, including PCI DSS (Payment Card Industry Data Security Standard).
Organizations located in Colombia will have a Transaction Module to manage and monitor in real-time payment operations made through their forms, widgets, and campaigns. Features include transaction status control, data export, refund management, and administration of funds to be disbursed.
For the implementation of this Transaction Module, the following services will be provided by AFRUS IMPACT TECHNOLOGIES COLOMBIA S.A.S., an allied company and subsidiary of AFRUS IMPACT TECHNOLOGIES CORP:
Transaction Module Access and Use Conditions
By using this module, the Client accepts the terms and conditions of AFRUS IMPACT TECHNOLOGIES COLOMBIA S.A.S., published at https://pasarela.afrus.ai/.
Responsibility for Information and Transactions
The Client is solely responsible for the accuracy and veracity of the information and data uploaded in the forms and campaigns that use the Transactions Module.
The module reflects the following possible transaction statuses: Successful, Pending, Failed, Refunded, or Abandoned.
AFRUS acts solely as an information facilitator for transaction status. AFRUS does not guarantee the approval or successful completion of payments, as such approval depends exclusively on entities external to the service (including, but not limited to, issuers, acquirers, and payment gateways).
Refund Functionality
The module enables the Client to request and process the reversal or refund of transactions, provided this functionality is enabled and permitted by the linked payment gateway.
Refund processing will be carried out in accordance with the timelines, requirements, and policies established by each financial institution or payment gateway.
The Client is responsible for verifying with the donor the justification, necessity, and validity of each refund request before processing it.
Data Export and Reconciliation
All content made available to the User, such as text, graphics, logos, icons, images, audio clips, digital downloads, and data compilations, is the property of the entity that makes it available. Such information is protected by international intellectual property, copyright, and database rights laws.
Systematic extraction or reuse of any part of the content or information obtained through our services is not permitted without our written consent. The User is not permitted to create or publish their own databases if these contain substantial parts of any of AFRUS's services.
The graphics, logos, page headers, button icons, scripts, and service names included in or made available through AFRUS's services are registered or represent AFRUS's trade dress. AFRUS's trademarks or trade dress may not be used in connection with any product or service that is not AFRUS's, or in any manner that is likely to cause confusion among Users or to disparage or discredit the brand.
The User expressly authorizes the inclusion of a reference to their status as a User in AFRUS's portfolio, and AFRUS may reproduce the User's trademarks and commercial logos for these sole purposes, both on its website and in presentations and documentation provided to other potential clients, provided that the User does not expressly communicate their objection to this.
AFRUS collects data to operate effectively and provide the best experience with our service. The User will provide some of this data directly, such as when creating an AFRUS account.
We obtain some of this data by recording how the User interacts with our products, for example, by using technologies such as cookies, and by receiving error reports or data using software running on their device. We may also use the services of other companies to help us determine location based on your IP address in order to personalize certain products according to your location.
The User will always have control over the data collected. If the User does not provide the necessary data to access a product or feature, they may not be able to use that product or feature.
The types of data we may collect include your name, email address, postal address, phone number, information about your campaigns, donors, and donations, and any other information you choose to provide.
AFRUS uses the data collected to promote the services we offer, including using data to improve and personalize your experiences. Data may also be used to communicate with the User, for example, to inform them about their account, security updates, and product information.
Personal data may be shared with the User's consent, as necessary. We also share information with affiliated companies and grants controlled by AFRUS, with browser launch providers, or when required by law or to respond to legal process, to protect our Users, to protect lives, to maintain the security of our products, and to protect the rights or property of AFRUS.
You can review our privacy policy at https://afrus.org/politica-de-privacidad/
For the benefit of our Users, we may make modifications and add new services to our portal. Access to our services is free, so you may stop accessing them whenever you deem it convenient, and you may also close your User account. Any concerns or dissatisfaction regarding our services can be reported to info@AFRUS.app and will be resolved within 48 hours of receiving the email.
You can send your opinions and comments, as well as post other content, send communications, suggestions, ideas, comments, questions, or other information via email to info@AFRUS.app, provided that the content is not illegal, obscene, abusive, threatening or defamatory, does not invade the privacy of third parties, infringe intellectual property rights, or is otherwise offensive or objectionable to third parties, and does not consist of or contain software viruses, political propaganda or commercial solicitation, chain letters, mass mailings, or any other form of "spam."
For the benefit of our Users, we may make changes and add new services to our portal and/or applications. You may stop accessing them whenever you deem it convenient, and you may also close your User account.
The User shall hold AFRUS IMPACT TECHNOLOGIES CORPORATION directors and employees harmless from any claim, penalty, cause, or dispute that may arise in connection with the actions, content, and/or information of the Campaigns or the use made of them. Therefore, the Client agrees to indemnify and hold AFRUS IMPACT TECHNOLOGIES CORPORATION, its administrators, partners, directors, and employees harmless from all liability for damages, losses, and expenses of any kind (including reasonable legal costs and fees) related to any claim, cause, or dispute.
Our Services display certain content belonging to third parties. Such content is the sole responsibility of the entity that makes it available. AFRUS may review content to determine if it is illegal or violates our policies, and may remove or refuse to display content that it reasonably believes violates our policies or the law. However, this does not mean that we review all content, so the User should not assume that we will.
We will make our best efforts to ensure that the information provided is up-to-date and that there are no errors in any information transmission that may occur. However, due to the inherent nature of the Internet, such guarantees cannot be made. Furthermore, access to AFRUS services may occasionally be suspended or restricted for repair or maintenance, or for the introduction of new products or services. We will endeavor to limit the frequency and duration of such suspensions or restrictions.
AFRUS shall not be liable for (i) obligations generated between the User and the third party with whom they decide to donate, (ii) any indirect loss or consequential damages arising from our services. AFRUS shall not be liable for loss of money, data, or financial loss, nor for indirect, special, consequential, exemplary, or punitive damages resulting from donations generated based on the information provided on the platform.
AFRUS acknowledges that in some countries you may have rights recognized by law that apply to you as a consumer. If you use the services for personal purposes, none of the provisions contained in these terms or in the additional terms will limit your statutory consumer rights that cannot be contractually waived.
We may modify these terms or the additional terms applicable to the Service, so Users should periodically review the terms. We will post notices of modifications to these terms on this page. Modifications will not apply retroactively and will take effect no earlier than 15 days after they are posted.
Except where prohibited by law, you shall hold AFRUS and its directors, employees, and agents harmless from any claims for indirect, punitive, special, incidental, or consequential damages arising. (Including fees and all related costs and expenses of litigation and arbitration, or in the process or in case of appeal, if any litigation or arbitration is instituted), whether in a contract action, negligence, or other tortious action, OR arising out of or in connection with these terms and conditions, including without limitation any loss of profits, revenue, or business, claim for personal injury or property damage, resulting from this agreement and/or your access to the website, the services, and/or any of our applications.
These terms and conditions, as well as the service acquired by the User, shall be governed by and interpreted under the laws of the State of Delaware. In the event of any conflict between foreign law, rules, and regulations, and the law, rules, and regulations of Delaware, the laws, rules, and regulations of Delaware shall prevail and apply. Any action or proceeding related to a dispute may only be instituted in a state or federal court in Delaware, Delaware. Accordingly, each party agrees to submit to the personal and exclusive jurisdiction of the courts located in Delaware, Delaware. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act shall not apply to this agreement.
All software, including updates, enhancements, and any other documentation related to such software, that we make available to you at any time in connection with AFRUS services is subject to these terms and conditions of use.
AFRUS Impact Technologies has appointed a representative within the EU to handle all communications and/or inquiries regarding EU Regulation 2016/679 of April 27 of the European Parliament and of the Council.
For users in the European Union, in accordance with Article 14.1 of Regulation 524/2013 on online consumer dispute resolution, we inform you of the existence of an online dispute resolution platform provided by the European Commission, as well as the possibility of submitting your complaint through it by accessing the following link:
afrus is a fundraising platform that helps social organizations acquire more donors, automate processes, and strengthen relationships with their communities using technology and artificial intelligence.
No. afrus is designed so that fundraising, marketing, and communication teams can create forms, landing pages, automations, and campaigns without relying on developers or specialized technical teams.
afrus allows you to create optimized acquisition experiences, automate follow-ups, and guide each person throughout their journey, increasing conversion and retention opportunities.
ALMA is afrus's autonomous fundraising agent. It works alongside your team, identifying opportunities, conducting follow-ups, and maintaining personalized conversations to help convert more people into donors. This way, your organization can expand its acquisition and retention capabilities without increasing operational burden.
No. afrus's artificial intelligence is designed to empower your team's work by automating repetitive tasks and facilitating donor relationship management, so that people can focus on strategy, relationships, and the organization's mission.
Because it brings together all the necessary tools to manage campaigns, donations, automations, communications, and donor relationships in one place. This reduces operational complexity, improves the donor experience, and allows more time to be dedicated to creating impact.