Domains guide

After reading this guide you will know what a custom domain is in AFRUS, what it does for you and how to set it up so your landings are published with your organization's address.

Module: Dominios (Domains) · Menu: Fundraising > Dominios · Audience: digital marketing, communications and IT teams

About the labels in this guide: buttons, fields and menus are written exactly as they appear in the Spanish version of the console, with an English explanation where it helps.

What Domains is

Dominios (Domains) is the screen where you register your organization's own domain or subdomain (for example donate.myorganization.org) so your landing pages are published with that address, instead of the default AFRUS address (web.afrus.org).

As the screen itself says: "Asocia un dominio propio para que tus landing pages se vean con la URL de tu organización, fortaleciendo tu marca y generando más confianza en tus campañas." ("Link your own domain so your landing pages show your organization's URL, strengthening your brand and building more trust in your campaigns.")

What it is for

• Publish your landings under your brand. Donors see your organization's web address, which builds more trust.
• Have several addresses of your own and choose which one each landing uses.
• Keep your domains under control: see how many landings use each one (Páginas column) and turn them on or off.
• Security without the paperwork. AFRUS manages the domain's security certificate (the padlock, HTTPS) automatically: you don't need to buy or install certificates.

Before you start

• Buy the domain from a provider. AFRUS doesn't sell domains: "afrus no proporciona los dominios y deben comprarse y configurarse con un proveedor como GoDaddy, Media Temple, etc." (AFRUS doesn't provide domains; buy and set them up with a provider such as GoDaddy, Media Temple, etc.)
• Have access to the domain's DNS settings, at your provider or through your IT team.
• Use a subdomain (for example donate.myorganization.org). This is recommended: the screen only asks for a CNAME record, and many providers don't allow a CNAME on the main domain (myorganization.org).

Step by step

How to add and set up my domain in AFRUS

Part 1 — At your domain provider (outside AFRUS)

1. Create a CNAME record. In your domain's DNS settings, create this record, as the Importante (Important) box on the AFRUS screen shows:

   Type	Name / Host	Value / Target
   CNAME	the subdomain you want to use (for example donate for donate.myorganization.org; depending on the provider you type just donate or the full name)	landings2.afrus.org

   If the value shown on the AFRUS screen is different, always use the one on the screen.

2. Wait for the change to propagate. DNS changes can take time; how long depends on your provider, not on AFRUS. It is best to create the record and wait before adding the domain in AFRUS.

Part 2 — In AFRUS

3. Open Domains. Go to Fundraising > Dominios.

4. Type your domain. In the Agregar dominio personalizado (Add custom domain) card, in the field under "¿Cuál es el dominio que te gustaría usar con afrus?" (Which domain would you like to use with afrus?), type your domain without http://, https://, slashes or paths, for example donate.myorganization.org. The field turns everything into lowercase.

5. Add it. Click "Agregar dominio" (Add domain), top right of the card; it becomes active when the text is valid.

When you finish you will see "Dominio registrado con exito" (Domain registered successfully), and your domain will appear in Lista de dominios (Domain list) with Status on (active) and Versión "CDN Hosted".

What happens next: AFRUS gets the domain ready and automatically requests its security certificate (HTTPS). It checks that the domain responds right away and then every 30 seconds, for about 15 minutes. There is no "Verify" button and you don't have to wait for our team to approve it.

• If the check succeeds, the domain is confirmed.
• If after those 15 minutes it doesn't succeed (usually because the DNS record is wrong or hasn't propagated yet), the domain becomes inactive on its own.

Important: the screen doesn't refresh by itself. To see the current status, reload it or change the filter. Until the certificate is issued, the domain shows as active and you can already choose it on a landing, but the https:// address doesn't open correctly yet.

Part 3 — Use it on your landings

6. Assign it to a landing. When creating or editing a landing, in Datos básicos (Basic data), choose your domain in the Dominio selector. The landing is published at https://<your-domain><path>. See the Landings guide.

Important: adding the domain doesn't publish anything by itself. If no landing uses it, your content won't show when you open it.

Messages you may see

Other tasks

How to turn a domain on or off

In Lista de dominios, use the switch in the Status column. You will see "Dominio actualizado con exito" (Domain updated successfully). An inactive domain is no longer offered in the landings' Dominio selector.

How to delete a domain

1. Open the row menu. In Lista de dominios, open the domain's three-dot menu and choose Eliminar (Delete).
2. Confirm. In the Confirmar eliminación (Confirm deletion) dialog, click "Confirmar".

You will see "Dominio eliminado con exito" (Domain deleted successfully). Keep in mind:

• Although the warning says "las landings asociadas se borrarán" (the associated landings will be deleted), they are not deleted: they are left without a domain and deactivated. To keep using them, reactivate them and assign another domain (or the AFRUS one).
• AFRUS stops serving the domain. The DNS record at your provider isn't touched: you can delete it yourself.
• The domain becomes free to be registered again.

Can it be undone? Not from the screen. You can register the domain again and reassign it to your landings.

List columns and statuses

Use Filtrar por estado (Filter by status: Todos / Activos / Inactivos) to find your domains.

Frequently asked questions

Last updated: 2026-10-27