How to create and use an autoresponder

Before you start

• A sending address. You can always use AFRUS's. To send from your organization's address, your domain must be verified first (card above the list).

Step by step

1. Open autoresponders. Go to Interacciones > Autoresponders.
2. Choose the language above the list.
3. Start a new one. Click "Nuevo autoresponder" (New autoresponder).
4. Choose where it applies. In Contexto (Context): Genérico (Generic), Por campaña (By campaign) or Por formulario (By form).
5. Choose the moment. In Evento (Event), for example Transacción registrada (Transaction registered).
6. Choose Manual mode and click "Confirmar e ir al editor" (Confirm and go to the editor).
7. Fill in the details. Correo de envío (Sending email), Asunto del correo (Subject) and, if you want, an Archivo adjunto (Attachment). Click "Siguiente" (Next).
8. Design the email. Choose Diseño en blanco (Blank), Galería de diseños (Gallery), Autoresponders (copy a previous one) or Editor con código (Code editor).
9. Publish and save. Turn on Publicado (Published) and click "Guardar" (Save).

When you finish, it shows as Activo (Active) in the list.

Frequently asked questions