How to include the ticket number and quantity in my autoresponder

Before you start

• Have a transaction autoresponder (email or WhatsApp) that is sent for purchases in your product widget with a ticket.

Step by step

1. Open your autoresponder. Go to Interacciones > Autoresponders and open the autoresponder.
2. Open the merge tag map. Open Merge tags and find the Merge Tags de Rifas (Raffle merge tags) category. Clicking a card copies the merge tag.
3. Paste the merge tags into your text. Write them exactly like this:

   • {{ticket_id}}: all ticket numbers from that purchase, separated by commas.
   • {{raffle_name}}: raffle name.
   • {{raffle_description}}: raffle description.
   • {{raffle_price}}: price of one ticket.
   • {{raffle_reference}}: transaction number.
4. Show the quantity with the numbers. There is no quantity merge tag: the quantity equals how many numbers appear in {{ticket_id}}. Example: "Your numbers for the {{raffle_name}} raffle are: {{ticket_id}}".

When the message is sent, each merge tag is replaced with that purchase's data. You can use the same merge tags on the thank-you page.

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