How to read a payout

Each payout in Pasarela AFRUS shows you this data (labels as they appear in the Spanish console):

• Fecha de corte (Cut-off date): up to which day donations were included in that transfer. For example, if the payout is on the 20th, the cut-off date may be the 19th.
• Fecha de dispersión (Payout date): the day AFRUS transferred the money to you.
• Transacciones (Transactions): the donations included in that transfer.
• Total recaudado (Total raised): everything your donors gave in that period, before deductions.
• Comisión pasarela (Gateway fee): what the AFRUS gateway charges to process payments: a percentage plus a fixed amount per donation, plus VAT. The rate depends on your contract.
• Retención ICA and Retención en la fuente (bank withholdings): deductions the bank makes when the donor pays by card. They are not AFRUS charges.
• Transfer cost: the fixed cost of sending the money to your account.
• Amount transferred: what finally reached your account.

In short: total raised − fee − bank withholdings − transfer cost = what reaches your account.

To see the donations included, review the payout detail and click "Descargar" (Download). The file has more information, such as the campaign of each donation.

Frequently asked questions