How to read Procesos en ejecucion

Reading time

2 min

Trackers

October 27, 2026

afrus.ai

Learn how to read the information in Procesos en ejecucion and what to do if a bulk action doesn't finish.

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Sample section

Step by step

Open the screen. Go to Trackers > Procesos en ejecucion. You can also use the "Ver procesos" (View processes) button in Personas, Transacciones, Suscripciones, Segmentos and Data > Tags.
Find your process. To see only one teammate's processes, type their email in Buscar por email (Search by email).
See the newest first. Click the ID or Creado en (Created on) title.
Check the progress. Compare Total de leads with Total de leads procesados. When it's done, Finalizado (Finished) says "Sí" (Yes).
Reload to see changes. The screen doesn't refresh by itself.

The Tipo (Type) column shows: tag, delete, opt-in (communication permission) and workflow_enroll (workflow enrollment). If the Actualizado en (Updated on) time doesn't change for a long time, the process has stopped.

What to do if a process doesn't finish

If it was a tag: add it again to the same group. Nobody gets it twice.
If it was a deletion, a permission change or an enrollment: write down the ID and contact AFRUS support.

Frequently asked questions

My tag still says "No". What happened?

If someone in the group couldn't be processed (for example, they were deleted), the process can stay on "No" even though everyone else got the tag. Check it in Data > Tags.

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