Plantillas AFRUS guide

With this guide you will be able to find ready-made designs for your emails and pages, create your own templates and tell which ones are yours and which come with AFRUS.

Module: Plantillas AFRUS (AFRUS templates) · Menu: Interacciones > Plantillas AFRUS · Audience: communications and design teams

About the labels in this guide: buttons, fields and menus are written exactly as they appear in the Spanish version of the console, with an English explanation where it helps.

What Plantillas AFRUS are

Plantillas AFRUS is a library of ready-to-use designs: emails, pages (landings), attachments and certificates.

Some come with AFRUS and are available to every organization. Others are the ones your team creates for your organization.

What they are for

• Save time. Start from a finished design instead of from scratch.
• Keep your look. Save your organization's designs and use them again and again.
• Use them in many places. You find them when creating a mass send (Blast), an autoresponder, a workflow or a landing.

Step by step

What types of templates there are

When you open Interacciones > Plantillas AFRUS you will see a table with all your templates.

By type:

By goal: Transacción (Transaction, for donations), Lead (for contact sign-ups) and Agradecimiento (Thank-you).

You can filter the table by type, goal and status to find what you need.

How to create a new template

1. Open templates. Go to Interacciones > Plantillas AFRUS and click "Crear plantilla AFRUS" (Create AFRUS template).

2. Fill in the general information.

   • Nombre de plantilla (Template name, required): a name your team will recognize.
   • Estado (Status): Activo (Active) or Inactivo (Inactive).
   • Tipo de plantilla (Template type): email, landing, attachment or certificate.
   • Objetivo (Goal): what you'll use it for.
   • Idioma (Language): Spanish, English, Portuguese or German.

3. Design the content. In Contenido de la plantilla (Template content), click "Abrir Editor Visual" (Open visual editor) to design it without code. If you have the design in HTML, you can also paste it there.

4. Save. Click "Crear" (Create). You will see "Plantilla AFRUS creada exitosamente" (AFRUS template created successfully).

Do you have designs in the previous version of AFRUS? With "Importar diseños de AFRUS Classic" (Import designs from AFRUS Classic) you can bring them into the creation form.

To edit one of your templates: on its row, use "Editar plantilla" (Edit template), make the changes and click "Guardar cambios" (Save changes).

Can it be undone? Deleting a template ("Eliminar plantilla") removes it from your library.

How to tell your templates from the ones AFRUS provides

Look at the Propietario (Owner) column:

• Organización (Organization): your team created it. You can edit it, turn it on or off and delete it.
• Genérica (Generic): it comes with AFRUS and is shared by every organization. It can't be edited or deleted.

Want to change a generic template? Use "Duplicar plantilla en mi organización" (Duplicate template in my organization). This creates a copy that's yours (Organización), and that one you can edit.

How to use a template

• In a Blast: in the content step, go to Galería de plantillas (Template gallery) and click "Usar Plantilla" (Use template). Then you can adjust it in the editor.
• In an autoresponder: in the Diseño (Design) step, choose Galería de diseños (Design gallery).
• In workflows and landings: templates of the matching type also appear.

Email galleries show Email templates: the generic ones and your organization's.

Keep in mind

• Marking a template as Inactivo doesn't hide it from the Blast and autoresponder galleries yet. For now there's no other way to hide it: if you don't want your team to use it, the only option is to delete it.
• Generic templates can't be edited: always duplicate them first.

Frequently asked questions

Last updated: 2026-10-27