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Which incentives require a workflow
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1 min
Incentives
October 27, 2026
afrus.ai
Learn which gifts need a workflow to be delivered and which ones you send and mark yourself.
In this article
- Digital gift for the donor: yes, it needs a workflow. It arrives by email on its own when the payment is confirmed.
- Gift for someone else (physical or digital): yes, it needs a workflow. The card arrives by email to that person, on the day the donor chose.
- Physical gift for the donor: no. You send it and mark it on the delivery list.
Only physical gifts are marked by hand. Digital ones change status on their own.
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