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Can I start a conversation without sending a Blast first?
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WhatsApp
October 27, 2026
afrus.ai
Learn how to start contact with a person on WhatsApp Business from AFRUS.
In this article
Not from Conversations. In WhatsApp Business > Conversaciones there is no "new conversation" button, and the list only shows chats where the contact wrote to you at least once.
- To write first: send a Blast with an approved template.
- If the person writes to you first: the conversation appears and you can reply with free text for 24 hours.
Need help? Talk to the afrus team
In this article
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