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How to track donated incentives

Reading time
2 min
Incentives
October 27, 2026
afrus.ai
Learn how to see how many gifts were assigned, how much you raised and who is still waiting for their gift.
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Step by step

  1. Open the dashboard. Go to Fundraising > Incentivos (Incentives). At the top you'll see how many gifts were assigned, how much you raised with incentives, how many were for someone else and how many are still to deliver, for all your campaigns.
  2. Check each gift. The table shows, for each gift, how many times it was assigned, how much it raised, the stock and how many are still to be delivered. You can filter by campaign, type, stock and pending deliveries.
  3. Open the delivery list. Click a gift to see People who must receive it: who receives it, who paid for it, whether it was for someone else, the address or email and the status.
  4. Mark your shipments. Select the people and, in "Acciones" (Actions), choose "Marcar como enviado" (Mark as sent) or "Marcar como entregado" (Mark as delivered). You can also download the list in Excel or CSV.
  5. Check the donations. In Transacciones (Transactions), filter Origin type by "Incentivo" (Incentive) to see only donations with a gift.

Frequently asked questions

Do I have to mark digital gifts?

No. Only physical gifts are marked by hand; digital ones change status on their own.

For a monthly donation, is the gift delivered every month?

No. It is delivered only once, with the first charge.

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