What Leads spam is for

• Keeping your People database clean. Automated registrations don't mix with your real donors and contacts.
• Not losing anyone. People set aside are kept, so you can review them whenever you want.
• Fixing mistakes in time. With "No es spam" (Not spam) you bring back any real person who was set aside.
• Protecting your numbers. People in quarantine don't count in segments, campaigns, reports or the home dashboard, and they don't receive automated emails.

Step by step: restore a real person

1. Open the list. Go to Follow up > Leads spam.
2. Choose the date range. By default it shows the current month, by the date the person was created.
3. Review the row. Look at the name, email, campaign and Motivo (Reason).
4. Restore. If it is a real person, click "No es spam". They go back to Personas (People), your segments and your automated communications.

People are restored one at a time: this screen has no bulk actions, on purpose, so each case is reviewed carefully.