Tutorials list

Learn which risk signals AFRUS shows so your WhatsApp Business account isn't limited by Meta.

Learn how to send an image in the header of a WhatsApp Business bulk send from AFRUS.

Learn how the WhatsApp Business 24-hour window works and what you can send when a conversation is closed.

Learn how to start contact with a person on WhatsApp Business from AFRUS.

Learn what the AI-generated filter shows in WhatsApp Business conversations and who sends those messages.

Learn which widget types (goals) AFRUS offers, what each one is for and how to create the one you need.

Learn how to change the field shape, colors, fonts, header and footer of your AFRUS widget.

Learn how to add a country to your widget so each visitor sees their language, currency, amounts and gateways.

Learn which snippets are required in each widget, which are optional, and how to add and order them.

Learn how to choose frequencies, gateways and payment methods in your widget, and the order donors see them in.

Learn how to set up suggested amounts, a free amount field, images and one-time and monthly frequencies in the Donation snippet.

Learn how to show only the monthly donation in your widget and leave the one-time donation as a link below the payment button.

Learn how to set up the card that invites one-time donors to become monthly donors, in the form and after paying.

Learn how to set up Recaptcha, Google Tag Manager, GA4 measurement protocol, Facebook CAPI and Face to Face in your widget.

Learn how to copy your AFRUS widget's code and paste it on your website, with a custom width if you need one.

Learn how to cancel a recurring donation from the subscription detail in AFRUS, and what happens next.

Learn how to mark one or more subscriptions as fraud in AFRUS, and what this action does.

Learn how to export a filtered group of subscriptions to Excel in AFRUS and download the file.

Learn how to use the dates, search box and filters in the Subscriptions list to find what you need.

Learn how to send donors, after giving, to your campaign's thank-you page or to the URL of your choice.

Learn when recurring donations are charged in AFRUS, depending on each subscription's payment gateway.

Learn how to change the charge date (and amount) of a recurring donation from the subscription detail.

Learn when raffle numbers are assigned and when the Tickets screens update in AFRUS.

Learn how to create a raffle in Tickets and a product widget that sells its numbers with a price per ticket.

Learn how to send each buyer their raffle numbers and the quantity bought in the autoresponder, using the raffle merge tags.

Learn how to send a donor a thank-you email written with AI from a successful transaction.

Learn how to refund a successful donation from Transactions and what happens next.

Learn how to mark transactions as fraud and what happens to them and to the linked donors.

Learn how to export to Excel the transactions you choose or all those matching your filters.

Learn how to see why a payment failed: the AI explanation and the gateway's original response.

Learn what Única (one-time) and Cargo (charge) mean in Transactions and where to see subscriptions.

Learn how to create a WhatsApp Business template in AFRUS and send it to Meta for approval.

Learn how to create and publish a landing on AFRUS: basic data, address and design from scratch, a template, another page or HTML.

Learn how to connect Google Analytics, Google Tag Manager or the Meta Pixel to your landing, and set up its SEO.

Learn how to embed an AFRUS donation or registration widget in your landing with the visual editor.

Learn how to use a landing as a personalized thank-you page with the donor's name, amount and campaign.

Learn how to change your landing's path or domain, and what happens to the old link.

Learn how to change the Peer to peer cover photo and campaign photo, and which images each fundraiser can change.

Learn what a supporter goes through after filling in the Peer to peer form, and what happens when someone donates on their page.

Learn how to see who is doing Peer to peer, approve or reject fundraisers, and know how much each one has raised.

Learn how to create a person by hand on AFRUS, with their details, tags, custom fields and consent.

Learn how to export a filtered group of people from AFRUS to Excel or CSV and find the file in Downloads.

Learn how to search and filter people on AFRUS by tag, type, scoring, campaign, widget, UTM, contactability and dates.

Learn how to change a person's communication consent (opt-in) on AFRUS, channel by channel.

Learn how to delete one person or a group of people on AFRUS, and what is deleted along with them.

Learn how to review a person's donations, subscriptions and giving summary in their profile.

Learn how to schedule reminders and log notes in a person's profile so you never miss a follow-up.

Learn where to see, fill in and export your people's custom fields on AFRUS.

Learn how to email a payment link with a custom amount, frequency and message from a person's profile.

Learn how to link a widget to one or more campaigns so its donations and registrations count in the campaign's results.

Learn how to choose a landing or experience as your campaign's thank-you page and turn it on in your widgets.

Learn what the Crowdfunding widget is and how to show your campaign's live progress towards its goal on your website.

Learn what the Donors component is and how to show on your website the list of people who donated to your campaign.

Learn how to record your campaign's costs in the Costs tab to measure its return and turn on the Analytics dashboard.

Learn how to turn on your campaign's Analytics, which indicators it shows and how to read them to know if your campaign pays off.

Learn how to create KPI Merge Tags to show calculated impact figures in your automated emails and landings.

Learn how to create the CNAME record at your provider, add your domain in AFRUS and use it on your landings.

Learn how to use Experiences AI to create a donation or thank-you page written by artificial intelligence, and publish it.

Learn how to change your Experiences AI page's design with one click, without losing the texts you already have.

Learn how to change your Experiences AI page's colors with Recolor and how to show or hide its sections.

Learn how to show your social networks, contact details and logo on your Experiences AI pages from the Business profile.

Learn how to change the FAQs on your Experiences AI pages from the Business profile and publish them.

Learn how to connect your Meta WhatsApp Business account to AFRUS and enable the bulk send button.

Learn how to review a person's event history on AFRUS and their opt-in status on each channel.

Learn how to record a manual donation, charge a saved card or create a subscription from a person's profile.

Learn how to send a WhatsApp Business Blast to a segment, personalized with each contact's data.

Learn when Subscription tasks are created and reopened, and when the screen updates.

Learn what happens to a Subscription task when the subscription is charged successfully again.

Learn what the Pending and Completed statuses and the task types mean in Subscription tasks.

Learn how to assign, complete, reopen and export Subscription tasks depending on their status.

Learn how often AFRUS records abandoned transactions and how long it takes for a case to appear.

Learn how to create your organization's Business profile on AFRUS, step by step, and send its information to the AI.

Learn how to choose which donation widget and which registration widget appear on your organization's Business profile.

Learn how to generate Itaú boletos in batches for a segment, download the remessa file and track collection in AFRUS.

Learn the process to upload the Itaú bank's return file to AFRUS and record the donations from paid boletos.

Learn when a person enters Leads spam and when the screen updates.

Learn when AFRUS considers a registration to be spam and how to read the Reason column in Leads spam.

Learn how AFRUS protects your People database from automated registrations.

Learn which AFRUS screens you can use to create and send a payment link.

Learn how to create and email a payment link so a person can make a one-time or monthly donation.

Learn when a transaction appears on the Radar and how to see the latest cases.

Learn when a transaction is marked as fraud and appears on the Radar, and how to mark one yourself.

Learn how to filter transactions by date, type, status, gateway, amount, campaign, widget and more.

Learn how to connect your WhatsApp Business Account to afrus

When the Afrus anti-fraud system detects a suspicious donor, it flags their transaction as pending confirmation. Learn how to review it.

A report for the same date range may show different figures if you check it a few days later.

Automated sequences in AFRUS: who enters, what happens at each step, and how to read the report.

Create an A/B test between two or more versions of a landing page, how to split traffic between them, and how to interpret the results.

Learn how to configure your donation widget to prioritize monthly giving, keeping one-time donations available as a secondary option

Learn how to enable and disable the Cover your Cost functionality in afrus widgets

What's new in your campaigns, how to verify everything is working, known limitations, and FAQ.

How to use your GTM tags with AFRUS events, scenario-based setup, and how to avoid double-counting conversions.

Where to set up tracking codes, how data submission works, and what event is recorded at each step of the funnel.