Tutorials list

Complete guide to Custom fields: every step with its screenshots and the frequently asked questions.

Complete guide to Tickets: every step with its screenshots and the frequently asked questions.

Complete guide to Logs de interacciones: every step with its screenshots and the frequently asked questions.

Complete guide to User signatures: every step with its screenshots and the frequently asked questions.

Complete guide to Leads spam: every step with its screenshots and the frequently asked questions.

Complete guide to Experiences AI: every step with its screenshots and the frequently asked questions.

Complete guide to Website Agents guide (Agentes para la web): every step with its screenshots and the frequently asked questions.

Complete guide to Plantillas AFRUS: every step with its screenshots and the frequently asked questions.

Complete guide to Radar - fraud monitor: every step with its screenshots and the frequently asked questions.

Complete guide to Landings: every step with its screenshots and the frequently asked questions.

Complete guide to Boleto Itaú: every step with its screenshots and the frequently asked questions.

Complete guide to Blast: every step with its screenshots and the frequently asked questions.

Complete guide to Widgets: every step with its screenshots and the frequently asked questions.

Complete guide to Imports: every step with its screenshots and the frequently asked questions.

Complete guide to Domains: every step with its screenshots and the frequently asked questions.

Complete guide to Downloads: every step with its screenshots and the frequently asked questions.

Complete guide to Payment links: every step with its screenshots and the frequently asked questions.

Complete guide to People (Personas): every step with its screenshots and the frequently asked questions.

Complete guide to Recurrence service: every step with its screenshots and the frequently asked questions.

Complete guide to Payment gateways: every step with its screenshots and the frequently asked questions.

Complete guide to Pasarela AFRUS: every step with its screenshots and the frequently asked questions.

Complete guide to Autoresponders: every step with its screenshots and the frequently asked questions.

Complete guide to Transactions: every step with its screenshots and the frequently asked questions.

Complete guide to Campaigns: every step with its screenshots and the frequently asked questions.

Learn how to read a Pasarela AFRUS payout: dates, total raised, gateway fee, withholdings and what reaches your account.

Complete guide to Subscription tasks: every step with its screenshots and the frequently asked questions.

Complete guide to Reporte general (General report): every step with its screenshots and the frequently asked questions.

Complete guide to AI Blast guide (Blast de AI): every step with its screenshots and the frequently asked questions.

Learn how to start using Pasarela AFRUS. You don't need to set anything up: it appears on its own if you use the AFRUS gateway.

Complete guide to Abandoned transactions: every step with its screenshots and the frequently asked questions.

Complete guide to AI Chat guide (Chat con AI): every step with its screenshots and the frequently asked questions.

Complete guide to WhatsApp Business: every step with its screenshots and the frequently asked questions.

Complete guide to Incentives: every step with its screenshots and the frequently asked questions.

Complete guide to Business profile: every step with its screenshots and the frequently asked questions.

Complete guide to Subscriptions: every step with its screenshots and the frequently asked questions.

Complete guide to AI gallery: every step with its screenshots and the frequently asked questions.

Complete guide to Itaú imports: every step with its screenshots and the frequently asked questions.

Complete guide to Tags: every step with its screenshots and the frequently asked questions.

Complete guide to Monitor de interacciones: every step with its screenshots and the frequently asked questions.

Complete guide to Procesos en ejecucion: every step with its screenshots and the frequently asked questions.

Complete guide to Peer to peer: every step with its screenshots and the frequently asked questions.

Complete guide to Onboarding automation guide: your email domain: every step with its screenshots and the frequently asked questions.

Complete guide to AI Training guide (Entrenamiento [AI RAG]): every step with its screenshots and the frequently asked questions.

Complete guide to Organization currency: every step with its screenshots and the frequently asked questions.

Complete guide to Logs de analytics: every step with its screenshots and the frequently asked questions.

Complete guide to AI email templates: every step with its screenshots and the frequently asked questions.

Complete guide to Afrus glossary: every step with its screenshots and the frequently asked questions.

Learn how to set the frequency, charge days and retries of your recurring donations in AFRUS.

Learn how to choose the period of the Reporte general with the Presets, Año (Year) and Mes (Month) filters.

Learn how to create an autoresponder step by step: where it applies, when it's sent, how to design it and how to publish it.

Learn what to keep in mind with autoresponders if your donation form receives people in several languages.

Learn how to use each tag's icons: see the people who have it, edit it and delete it.

Learn how to see how many people opened your Blast, how many clicked and how many emails bounced.

Learn what it means when a Blast is Fallido (failed), how it differs from Alerta and Bloqueado, and how to resend it.

Learn how to check your email account status and clean your database so your sends don't get blocked.

Get to know the types of Plantillas AFRUS (email, landing, attachment and certificate) and their goals.

Learn how to review the documents, instructions and web pages you uploaded to AFRUS AI Training.

Learn how to recognize which templates your team created and which come with AFRUS, and how to edit an AFRUS template.

Learn what a bounced email is and where to see in AFRUS the bounces of your sends and of each person.

Learn where to see custom fields: in the person's profile, in the people download and in your emails.

Learn how to create a widget with the Producto goal to sell products or raffle tickets with a price and stock.

Learn how to read the 5 zones of the Reporte general and find out which campaigns and forms your donors come from.

Learn how to read the information in Procesos en ejecucion and what to do if a bulk action doesn't finish.

Learn how to read your account status, your bounce and complaint rates, and which send is raising them.

Learn how to find a message in Logs de interacciones, understand its status and resend it if it failed.

Learn how to check in Logs de analytics that Google Analytics 4, Meta or Tag Manager receive your forms' events.

Learn what incentive coupons are for, how to create them and how to share them with a link that already applies them.

Learn how to create and send an AI Blast in AFRUS, step by step: audience, design, message and send date.

Learn how to create your own email, landing, attachment or certificate template in AFRUS, step by step.

Learn how to see how many gifts were assigned, how much you raised and who is still waiting for their gift.

Learn when to create a generic autoresponder, one per campaign or one per form, and which one AFRUS sends.

Learn how to send a Blast step by step: choose the group, prepare the email, send yourself a test and send or schedule it.

Learn what AFRUS does with bounced emails and how to remove people with bounces from your database.

Learn how many gifts you can have in each campaign and what to do when you reach the limit.

Learn what you can do in AFRUS so your emails reach the inbox and not the spam folder.

Learn what AFRUS does to look after your bulk emails and what we recommend you do.

Learn why you need a workflow to deliver digital gifts and cards for someone else, and how to create it.

Learn which gifts need a workflow to be delivered and which ones you send and mark yourself.

Learn how to turn templates on or off for your AI emails and how to create your own design.

Learn how to turn on incentives in a campaign, choose the forms that show them and create each gift step by step.

Learn how to talk with AFRUS's AI assistant, use its answers and pick up your conversations.

Learn how to upload, find or create images with AI in the AI gallery, and how to give them attributes.

Learn how to create, edit and delete a user signature, and use it as the sender of your AI autoresponders.

Learn how to add your organization's web pages to AFRUS AI Training so the AI uses them when answering.

Learn how to write instructions for AFRUS AI: what it should know about your organization and how it should talk.

Learn which documents to upload to AFRUS AI Training, which file types are accepted and how to upload them.

Learn what AFRUS AI Chat can and can't do before using it with your team.

Learn which file the Descargar (Download) button of the Reporte general gives you and how to download each by-origin table.

Learn how to create an AI agent in AFRUS, install it on your website and review the conversations.

Learn how to see how many people each tag has, how many have donated and how to tag part of the group.

Learn how to create a tag in AFRUS with a name, description and color to group your contacts.

Learn how to check whether your import finished correctly and what to do if it has errors.

Learn how to set up your domain's DNS step by step so AFRUS sends your emails with your organization's domain.

Learn how to add a custom field to your donation or registration form so donors fill it in.

Learn how to turn on Cover Your Cost in your gateways so donors can cover the fee and your organization receives the full amount.

Learn what each icon in the Downloads list means and what to do when a file is in progress, failed or expired.

Learn how to upload an Excel or CSV file with your contacts or donations to AFRUS, step by step.

Learn how to prepare your file before importing it into AFRUS to avoid errors and duplicates.

Learn how the WhatsApp Business daily message limit works and where to see yours in AFRUS.

Learn what you can do so Meta raises your account tier and increases your daily message limit.